COVID Brain

Question: has society become completely inept?

I only ask this because, as I go through life trying to handle business and participate in adulting, I notice that those that I am communicating with seem to have no idea what is going on. They never know what I am talking about. They can never find the email. Everyone at the call center has different info on their screens. Nothing is being shot with troubleshooting. All the agents are giving is the verbal equivalent of a shrug, whether your warranty is up or not. WHAT IS GOING ON? There can't be something in the water because there has been something in the water. I have noticed that there has been a significant lag in humanness since COVID. 

A long time ago, a breast cancer survivor came and spoke to the organization I volunteer with. She said that, because of the chemo she had gotten, she was very forgetful. She said that people would walk up to her, tell her about times when they'd gone out together and hung out, and she could not remember them. This is called Chemo Brain. I think that working America is suffering from COVID Brain. A mixture of being allowed to chill too hard for too long mixed with the nostalgia of receiving stimulus checks has made those required to be even mildly produce completely unproductive, and let me tell you something, I CAN'T! 

Sadly, I do not have the temperament for the neverending runaround that has become trying to get something done in the post-COVID world. This means that I have a frustration-induced anxiety attack whenever I need to contact the bank or anyone's customer service line. It's like walking on eggshells! I hope that the flow of life straightens this...situation out naturally. Every professional interaction I have can not continue to end with me screaming.